Despite careful development of vehicle systems, Mercedes-Benz AG cannot completely rule out interactions between vehicle systems and electronic medical aids such as cardiac pacemakers.
Certain components may generate magnetic fields similar to permanent magnets, for example near the multimedia and sound systems or the seats.
This may result in isolated cases in:
Observe the notes and warnings of the medical aid manufacturer. If in doubt, contact the device manufacturer or your doctor.
Repairs and maintenance in the following areas must only be carried out by a qualified specialist workshop:
If you experience a problem that may affect safe operation, contact an authorized Mercedes-Benz Center immediately.
If the issue is not resolved satisfactorily, contact Mercedes-Benz at the addresses below.
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
If you believe your vehicle has a defect that could cause a crash, injury, or death, notify both NHTSA and Mercedes-Benz USA, LLC immediately.
If you believe your vehicle has a defect, notify Transport Canada and Mercedes-Benz Canada Inc.
QR codes are located in the fuel filler flap and on the opposite B-pillar. Emergency services can scan the code to access rescue information, including routing of electric lines.
More information: www.mercedes-benz.de/qr-code
The vehicle contains electronic control units that process data from sensors, assist driving systems, and enable comfort and infotainment functions.
Detailed information on collected, stored, and transmitted data is provid
