You can find information on your warranty and guarantee rights in your service schedule. Your service schedule is supplied with your Manual. Service schedule.
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
These data can help provide a better understanding of the circumstances in which crashes and injuries occur.
In addition, data from the driver assistance systems is also collected. In addition to information about whether these systems were switched on or off, had limited availability, or were inactive, it can also be understood if these functions steered, accelerated, or braked the vehicle in the situations listed above. Depending on the vehicle equipment, systems may include:
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.
Volkswagen will not access, read, or process the event data recorder data unless the vehicle owner (or lessee if leasing the vehicle) gives permission. This excludes contractual or legal regulations.
Due to the legal obligation to monitor products, Volkswagen is allowed to use data for field observation as well as for research purposes and quality improvement of vehicle safety systems. For research purposes, Volkswagen provides the data to third parties in an anonymous format. This means the data does not reference the individual vehicle, the vehicle owner, or the lessee.
Factory labels and plates with important information regarding vehicle operation are located in the engine compartment and on several vehicle components.
Never remove these labels and signs or make them illegible.
If vehicle components equipped with labels and plates are replaced, suitably qualified professionals must place identical labels and plates correctly in the same locations on the new components. Volkswagen recommends contacting your Volkswagen dealership.
A safety certificate on the driver's door jamb specifies all necessary safety standards and guidelines of the traffic safety authorities in the applicable country at the time of manufacture. The month and year of production as well as the VIN may also be listed. Read the information in the Owner's Manual.
Incorrect vehicle handling increases the risk of accidents and injuries.
Incorrect vehicle handling can cause vehicle damage.
Follow the legal regulations.