Ford Transit Transit Custom 2011-2019 SYNC 3 Car Owner Manuals

GENERAL INFORMATION

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

About SYNC

The system allows you to interact with the entertainment, information and communication systems on your vehicle using voice commands and a touchscreen. The system provides easy interaction with audio, phone, navigation, mobile apps and settings.

Note: You can switch the system on and use it for up to an hour without switching the ignition on.

Note: You can use the system after you switch the ignition off for up to 10 minutes or until you open a door.

Note: For your safety, some features are speed-dependent. Their use is limited to when your vehicle speed is less than 5 km/h (3 mph).

Using the Touchscreen

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• Status bar. A
• Home screen. B
• Clock. See Settings(page 382). C
• Outside air temperature. D
• Feature bar. E

Status Bar

• Cell phone microphone muted.
• Audio system muted.
• Software update installed.
• Wi-Fi connected.
• Cell phone roaming.
• Text message received.
• Emergency Assistance off.
• Cell phone network signal strength.
• Vehicle data sharing on.
• Vehicle location sharing on.
• Vehicle data and vehicle location sharing on.

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• Traffic data source: Live traffic.
• Traffic data source: Traffic broadcast.
• Wireless charger active.

Feature Bar

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Select to use the radio, a USB, a media player or a Bluetooth device. See Entertainment (page 373).

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Select to adjust climate settings.

Select to make calls and access the phonebook on your cell phone. See Phone (page 375).

Select to use the navigation system. See Navigation (page 377).

Select to search for and use compatible apps on your iOS or Android device. See Apps (page 381).

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Select to adjust system settings. See Settings (page 382).

Cleaning the Touchscreen

See Cleaning the Interior(page 303).

Updating the System

Updating the System Using a USB Drive

Downloading an Update

1. Go to the SYNC update page on the local Ford website.
2. Download the update.
3. Note: The website notifies you if an update is available.
4. Insert a USB drive into your computer.
5. Note: The USB drive needs to be empty and meet the minimum requirements detailed on the website.
6. Follow the instructions provided to download the update to the USB drive.

Installing an Update

Note: You can use the system when installation is in progress.

1. Disconnect all other USB devices from the USB ports.
2. Connect the USB drive with the update to a USB port.
3. Note: Installation starts automatically within 10 minutes.

Updating the System Using a Wi-Fi Network Connection

Switching Automatic System Updates On

1. Select Settings.
2. Select Automatic updates.
3. Switch Automatic system updates on.